Essential Guide to Resolving Online Shopping Issues and Understanding Consumer Rights
Posted inJapanese Laws

Essential Guide to Resolving Online Shopping Issues and Understanding Consumer Rights

Question from a reader:
I shopped on YAHOO Shopping, but I’m worried that I’m going to be charged fees that weren’t mentioned on the store page. When I placed my order, it said “shipped in 3-4 days,” so I felt reassured. However, this morning I received an order confirmation email stating that only face-to-face delivery is allowed, and if I can’t

How to Handle Missing International Sale Items and Guide to Refund Procedures
Posted inJapanese Laws

How to Handle Missing International Sale Items and Guide to Refund Procedures

Question from a reader:
I purchased a sale item with international shipping on Amazon, but it hasn’t arrived even after the expected delivery date. I’ve seen many reviews for the same product around the same time, which makes me a bit anxious. I contacted the seller, but I haven’t received a response. My return request was approved quickly, but since the