Question from a reader:
I accidentally placed an order using coins on Aliexpress. I immediately requested a refund, and 585 yen was refunded, but for some reason, 1125 yen was also deducted. Since the product was refunded, it shouldn’t have been sent, so I think it’s strange that 1125 yen was deducted. In this case, can I get a refund? Or
Reader’s Question:
I just made a purchase on Rashinban Online. I used both Animate points and PayPay for the payment, and my order shows as completed. However, my Animate points have decreased, but my PayPay balance hasn’t changed. Since I’m picking it up in-store, do I need to pay the remaining
Question from a reader:
I recently ordered a product from a site called floovva, which I saw advertised on YouTube: “2025 New Model | 4WAY Sitting Fan [Light + Mobile Battery Function] offering a 14-day free trial and a 20-year warranty.” I resolved that issue in a previous question, but I’m worried about the possibility of my personal information entered on
Question from a reader:
I shopped on YAHOO Shopping, but I’m worried that I’m going to be charged fees that weren’t mentioned on the store page. When I placed my order, it said “shipped in 3-4 days,” so I felt reassured. However, this morning I received an order confirmation email stating that only face-to-face delivery is allowed, and if I can’t
Question from a reader:
The other day, I received a defective product I purchased online. The pocket area was not sewn, causing the items inside to fall out. I contacted the store two days after it arrived and sent them images, and they said they would handle the return, but after I sent it back, I received a message saying “no
Question from a reader:
The thick-soled sandals named Miyako Natsuko have become a hot topic in Japan, and I ordered a pair that I was excited to see modeled. However, the sandals that arrived did not fit my feet, and when I requested a return, I received a reply via LINE. The message stated that the refund would be the amount
Question from a reader:
I purchased a liquid crystal television for 15,000 yen on Yahoo Auctions, but it broke within two days. The product description stated “as is with no warranty,” and the seller had poor ratings, raising doubts about the credibility of the defect. When I suggested legal action to the seller, a mail carrier came multiple times the next
Reader’s Question:
I initially chose in-store pickup for my Animate order, but somehow I ended up selecting home delivery instead. Now I want to switch back to in-store pickup, but I can’t find that option anywhere when I try to change it. Is there any way to change it back? Thank
Question from a reader:
Can you tell me if it’s really possible to earn money using the American version of Rakuten Shop on LINE? I would also like to know about the experiences of those who are actually doing it.
Hello! I’m a man in
Question from a reader:
I’m worried about the existence of fraudulent sites regarding medical comfort bedding. Can you tell me where I can check to ensure a safe purchase?
Concerns from readers about the existence of fraudulent sites related to medical comfort bedding have been increasing in recent years. While shopping online is convenient, the rise of fraudulent sites means that
