Reader’s Question:
I’m new to using the Animate app for pre-ordering items, and I have a couple of questions. I reserved a product but delayed my payment for about a month. Now, my order status shows that I’m waiting for payment, and I’ve entered my address for delivery. However, when I
Reader’s Question:
Can I have my order from Animate Online Shop delivered to my home? Also, do they offer payment by convenience store?
So, I recently found myself diving into the wonderful world of anime merchandise, and naturally, I turned to the Animate Online
Reader’s Question:
I ordered two items from Animate’s online store that were supposed to be released in April. One of them has already been released, and many people have received it, but I haven’t even gotten a shipping email. Is it possible that my item is being shipped together with the
Reader’s Question:
I recently made my first purchase of merchandise at Animate. I paid at a convenience store yesterday. Will I receive a confirmation email like I do with Movic, indicating that my payment has been completed?
Recently, a reader reached out with a question
Reader’s Question:
I placed an order for in-store pickup at Animate through their online store and chose to pay in advance at a convenience store. After I finish paying at the convenience store, can I go to Animate right away to pick up my order?
Reader’s Question:
I have a question about ordering from Animate’s online store. When I place a reservation for an item using the Animate app with the option to pay later, I assume I will pay after the item arrives. For example, if I ordered something around February and it’s scheduled to
Reader’s Question:
I have a question about ordering from Animate’s online store. When I place a backorder using the Animate app, I believe I pay after the item arrives. For example, if I ordered something around February and it’s scheduled to be released in May, does that mean I will receive
Reader’s Question:
I have a question about the Animate online store. When I purchase items that are eligible for free shipping, will I still be charged for shipping if I choose delivery? I am only buying items that qualify for free shipping, and my total is 11,000 yen, but I keep
Reader’s Question:
I’m planning to order some merchandise from Animate’s online store, but one item is set to be released in April and the others in July. I want to choose the pay-later option. In this case, will the item released in April arrive first, and I’ll pay for it then?
Reader’s Question:
I have a question about free shipping at Animate. I’m trying to get free shipping by purchasing over 8,800 yen worth of goods, but it’s not working. I did some research and found that if the items are released more than 30 days apart, shipping fees apply. I have
