Essential Guide to Resolving Online Shopping Issues and Understanding Consumer Rights
Question from a reader:
I shopped on YAHOO Shopping, but I’m worried that I’m going to be charged fees that weren’t mentioned on the store page. When I placed my order, it said “shipped in 3-4 days,” so I felt reassured. However, this morning I received an order confirmation email stating that only face-to-face delivery is allowed, and if I can’t