Complete Guide to Cooling-Off and Cancellation Procedures for Electricity Contracts

Complete Guide to Cooling-Off and Cancellation Procedures for Electricity Contracts

Question from a reader:
I applied for electricity from Earth Infinity Co., Ltd. through an agency called BEYOND yesterday. Considering a cooling-off period, I made an inquiry call today. The company name that answered was different, but I was told that BEYOND is the same company. The explanatory document about the cooling-off period states that I should send a “notification of