Question from a reader:
I’m concerned about the resale issue of the Nintendo SWITCH2. Recently, I’ve heard that some people are selling “photos of the console” instead of the actual console. The description supposedly states, “I will send you a lovely photo,” and there are stories of people who accidentally purchased it, only to point out that the category is games
Question from a reader:
I have been using Abirudo job hunting services since March, but it has been so unhelpful, and the fees are extremely high (600,000 yen in installments, totaling 830,000 yen with interest), that I am considering canceling my contract. When I contacted them, I was told that since the contract period has passed, I would be required to
Question from a reader:
If both the seller and buyer fulfill their obligations under an invalid sales contract, can the seller demand the return of profits from the buyer when the buyer uses the item received? Additionally, can the buyer request the return of interest on the payment made to the seller? Please explain this matter.
Question from a reader:
I shopped on YAHOO Shopping, but I’m worried that I’m going to be charged fees that weren’t mentioned on the store page. When I placed my order, it said “shipped in 3-4 days,” so I felt reassured. However, this morning I received an order confirmation email stating that only face-to-face delivery is allowed, and if I can’t
Question from a reader:
I run a corporation. Previously, I received a call from Hello Work asking, “Would you like to have your website listed for free for 21 days?” After declining because it would become a paid service after 21 days, I was told, “We will handle the cancellation process, so it’s fine.” I signed the documents sent via fax
Question from a reader:
I am enrolled in Orico’s roadside assistance service, but recently I encountered a car trouble where my tire got stuck in the sand, and I used the roadside service. However, I was charged 70,000 yen, and when I asked for a breakdown, the amount was reduced to 60,000 yen, then to 50,000 yen. I cannot accept being
Question from a reader:
I specified in-person delivery on Amazon, but it was left at my doorstep instead. As a result, liquid body soap leaked, scattering inside the cardboard box, and my mug was also broken. I incurred a total loss of about 30,000 yen. When I contacted customer service, I was told that an exchange was not possible and that
Question from a reader:
The other day, I received a defective product I purchased online. The pocket area was not sewn, causing the items inside to fall out. I contacted the store two days after it arrived and sent them images, and they said they would handle the return, but after I sent it back, I received a message saying “no
Question from a reader:
The thick-soled sandals named Miyako Natsuko have become a hot topic in Japan, and I ordered a pair that I was excited to see modeled. However, the sandals that arrived did not fit my feet, and when I requested a return, I received a reply via LINE. The message stated that the refund would be the amount
Question from a reader:
I made plans to meet someone I met on Twitter a year ago and sent them 5,000 yen via PayPay. However, on the day of our meeting, I was blocked by the other person, and I couldn’t contact them anymore. There was no communication for a year, but recently, I received a long apology from them along
