Question from a reader:
I received a bill that I have no recollection of. Is this a scam? I used Paidy for the first time, and after receiving a payment notification, I checked and found that there were records of past usage and a notice of delinquency. However, I have no memory of that usage at all. Is there a possibility
Question from a reader:
I would like to ask about Purely Skin. I purchased it once, but a second product was sent to me without my consent. I refused to accept it and returned it, but I continue to receive bills via Vamos payment, and I have received the payment slip multiple times. Even though I informed them by email that
Question from a reader:
I signed a contract with the study abroad agent “Honki Ryugaku StudyIn,” but I’m facing some troubles. I applied for study abroad in London and Cebu and paid a deposit of 50,000 yen. However, after signing the contract, there have been continuous document errors and ignored communications from the representative, making their response unreliable. I wish to
Question from a reader:
I have a question about returns for online shopping. I regret purchasing a more expensive item when the same product was being sold at a lower price on a site with the same name. I bought three STEAD cooling ponchos after watching a promotional video on YouTube. I hurried to place the order because I wanted them
Question from a reader:
I’m worried whether the contract was sent to me by mistake or if it was swapped during mailing. I enrolled in an online school, but the contract was for a completely different person. When I contacted the school, they told me to discard that contract, and that was the end of it. I’m not able to attend
Question from a reader:
It is very painful to receive a one-sided explanation when signing a contract. When I am asked, “Do you have any questions? If not, please sign,” at places like mobile phone stores or fitness clubs, I can’t help but feel uncomfortable. I find it much easier to understand when the explanation is given in a conversational format,
Question from a reader:
I bought car parts from a retail store and had them installed, but afterwards, the car was not performing well, so I had them replaced. However, even after getting the new parts, I was told that the car was still not functioning properly. I was told that the part replacement would be quick, yet I ended up
Question from a reader:
I recently picked up eye drops from my regular pharmacy, but when I got home, I noticed something different. Although the name of the medication was the same, I was given a version that contained preservatives instead of the preservative-free one I expected. I want to avoid unnecessary expenses, but how should I address this with the
Question from a reader:
Recently, I’ve been using Amazon Prime Video, and when I became a Prime member, it was stated that there would be no ads at all. However, ads have suddenly started appearing recently. I didn’t receive any notification about the addition of ads, so why have they started showing up without warning? When I joined, it was clearly
Question from a reader:
I accidentally placed an order using coins on Aliexpress. I immediately requested a refund, and 585 yen was refunded, but for some reason, 1125 yen was also deducted. Since the product was refunded, it shouldn’t have been sent, so I think it’s strange that 1125 yen was deducted. In this case, can I get a refund? Or
