Question from a reader:
I signed a contract with the study abroad agent “Honki Ryugaku StudyIn,” but I’m facing some troubles. I applied for study abroad in London and Cebu and paid a deposit of 50,000 yen. However, after signing the contract, there have been continuous document errors and ignored communications from the representative, making their response unreliable. I wish to
Question from a reader:
I have a question about returns for online shopping. I regret purchasing a more expensive item when the same product was being sold at a lower price on a site with the same name. I bought three STEAD cooling ponchos after watching a promotional video on YouTube. I hurried to place the order because I wanted them
Question from a reader:
I’m worried whether the contract was sent to me by mistake or if it was swapped during mailing. I enrolled in an online school, but the contract was for a completely different person. When I contacted the school, they told me to discard that contract, and that was the end of it. I’m not able to attend
Question from a reader:
It is very painful to receive a one-sided explanation when signing a contract. When I am asked, “Do you have any questions? If not, please sign,” at places like mobile phone stores or fitness clubs, I can’t help but feel uncomfortable. I find it much easier to understand when the explanation is given in a conversational format,
Question from a reader:
I bought car parts from a retail store and had them installed, but afterwards, the car was not performing well, so I had them replaced. However, even after getting the new parts, I was told that the car was still not functioning properly. I was told that the part replacement would be quick, yet I ended up
Question from a reader:
I recently picked up eye drops from my regular pharmacy, but when I got home, I noticed something different. Although the name of the medication was the same, I was given a version that contained preservatives instead of the preservative-free one I expected. I want to avoid unnecessary expenses, but how should I address this with the
Question from a reader:
Recently, I’ve been using Amazon Prime Video, and when I became a Prime member, it was stated that there would be no ads at all. However, ads have suddenly started appearing recently. I didn’t receive any notification about the addition of ads, so why have they started showing up without warning? When I joined, it was clearly
Question from a reader:
I accidentally placed an order using coins on Aliexpress. I immediately requested a refund, and 585 yen was refunded, but for some reason, 1125 yen was also deducted. Since the product was refunded, it shouldn’t have been sent, so I think it’s strange that 1125 yen was deducted. In this case, can I get a refund? Or
Question from a reader:
I’m concerned about the resale issue of the Nintendo SWITCH2. Recently, I’ve heard that some people are selling “photos of the console” instead of the actual console. The description supposedly states, “I will send you a lovely photo,” and there are stories of people who accidentally purchased it, only to point out that the category is games
Question from a reader:
I have been using Abirudo job hunting services since March, but it has been so unhelpful, and the fees are extremely high (600,000 yen in installments, totaling 830,000 yen with interest), that I am considering canceling my contract. When I contacted them, I was told that since the contract period has passed, I would be required to
