Navigating Consumer Rights and Building Trust: Effective Communication Strategies for Independent Shoe Retailers
Question from a reader:
I have been experiencing issues with my feet and have been purchasing shoes from a privately-owned shoe store. This summer, I thought about buying sandals and inquired about them. The store owner unilaterally suggested sandals and told me that once I ordered them, I couldn’t cancel. Since one pair is quite expensive, I explained that it would