Question from a reader:
I accidentally purchased a subscription service at Sodatsu Dot Shop while being a minor. When I called to cancel, I was told that I couldn’t cancel without my parent’s presence. Is there a way to cancel without my parent’s knowledge? Please let me know.

Purchasing a Subscription as a Minor and How to Cancel: Legal Advice

Hello everyone.
Today, I would like to discuss a somewhat difficult topic. This is about how to cancel a subscription service purchased by a minor, especially when you are told that parental presence is required for cancellation. I want to consider this from a legal perspective, so please stay with me until the end.

What You Should Know About Contracts for Minors

First, it’s important to understand the implications of a minor entering into a contract. According to Article 5 of the Japanese Civil Code, a minor generally requires the consent of their guardian to enter into a contract. Therefore, contracts made solely by a minor may be deemed invalid. In your case, purchasing a subscription service falls under this category. Typically, such contracts require parental consent, so it is legally reasonable that parental approval is also needed for cancellation. However, that doesn’t mean you are completely powerless.

Before Considering Cancellation

First and foremost, it’s crucial to clearly organize your reasons for wanting to cancel. This is very important. For instance, you might have reasons like “I no longer need it” or “I’m tight on money.” Clarifying these reasons will help when discussing with your parents or when communicating with customer support. Next, let’s think about the methods for cancellation. If canceling by phone is difficult, it’s essential to explore what other options are available. For example, you might be able to use email or chat support.

Negotiation Techniques for Cancellation

Now, even if you wish to cancel without your parent’s knowledge, it’s important to calmly consider the next steps. For instance, when contacting customer support, it’s helpful to keep the following points in mind: 1. Explain calmly: Clearly articulate why you purchased the subscription and why you want to cancel. By speaking factually and avoiding emotional language, it becomes easier for the other party to understand. 2. Suggest alternative cancellation methods: Since canceling by phone is difficult, proposing email, online chat, or written cancellation requests might be effective. Customer support may also suggest possible methods. 3. Mention the law: If the contract is disadvantageous to a minor, it may be worth indicating that the contract could be invalid under the law. However, it’s crucial to remain calm and polite during this discussion.

Have the Courage to Consult Your Parents

Here, I’d like you to consider the option of “consulting your parents.” Discussing the laws regarding contracts for minors with your parents can actually strengthen your trust relationship. Of course, you might feel some resistance at first, but by honestly expressing your feelings, your parents may show understanding. Additionally, consulting your parents can provide a good opportunity to discuss other rules regarding contracts for minors and strategies for handling similar situations in the future.

Utilizing Legal Support

If your interactions with customer support or discussions with your parents do not go well, consider seeking legal advice. Local consumer affairs centers or legal consultation services accept inquiries regarding contracts for minors. Hearing from professionals might lead you to solutions you hadn’t considered.

In Conclusion

Considering your position as a minor, this situation is undoubtedly challenging. However, by calmly organizing your feelings and seeking support from those around you, the chances of finding a resolution increase. It’s important not to bear this burden alone and to seek advice from trusted individuals. And if you truly have strong reasons for not wanting your parents to know, utilizing legal support is also an option. Ultimately, it’s crucial to reflect on your life and make the right decisions. I hope that reading this blog has been somewhat helpful to you. I sincerely wish for your concerns to be resolved.