Question from a reader:
I’m worried whether the contract was sent to me by mistake or if it was swapped during mailing. I enrolled in an online school, but the contract was for a completely different person. When I contacted the school, they told me to discard that contract, and that was the end of it. I’m not able to attend
classes as advertised, and my interactions with the teacher mostly consist of small talk. Often, by the time I ask a question, the class is over. I’ve mentioned several times that things are different from the prior explanation, but I just receive hurried calls where they try to appease me. The cooling-off period has passed, but can I still communicate my intention to cancel the contract based on the issue with the contract?

Considering Contract Issues and Early Termination of Online Schools

Hello! I work in the entertainment industry, but this time I’d like to discuss things from a slightly different perspective. After seeing the question from a reader, I thought many people might be feeling anxious about contracts and early termination.

My Thoughts Sparked by Questions

One day, I received a question from a reader stating that they enrolled in an online school, but the contract was for someone completely different. I was a bit surprised to read this. I have seen many contracts in the business world, but to receive the wrong contract… just imagining it is terrifying. This reader mentioned that the classes were not what they expected and that their interactions with the teacher were mostly small talk. They probably had high hopes for this new form of learning through an online school. However, reality was not so sweet. The fact that the contract was for someone else is enough to raise doubts about the school’s reliability.

The Importance of Contracts and Legal Perspectives

Now, regarding the importance of contracts, this is fundamental in business. A contract is a legal document that records the agreement between both parties, so having incorrect content is a very serious issue. In your case, the fact that the contract was for someone else raises significant concerns about the handling of personal information and trustworthiness. If the content of the contract is incorrect, it is generally possible for that contract to be deemed invalid. This is because misunderstandings or mistakes can affect both parties. However, what’s crucial here is whether you acted based on the conditions of that contract.

What to Do If the Cooling-Off Period Has Passed

You mentioned that the cooling-off period has passed, which is a trap many people fall into. The cooling-off system allows consumers to cancel a contract under specific conditions, but it becomes difficult once the period has elapsed. However, it is certainly possible to consider early termination based on the contract issue. Legally, there is a concept called “contract nonconformity liability.” This means that if the content of the contract differs from reality, you can request cancellation or compensation for damages. Specifically, if the actual class content significantly differs from what you expected, this may be interpreted as contract nonconformity.

Taking Concrete Actions

So, what specific actions should you take? First, I recommend formally submitting a written complaint to the online school regarding the error in the contract and your dissatisfaction with the class content. It would be good to include the following points in your complaint: 1. Details about the error in the contract: Describe how the wrong contract was sent to you and express your concerns and doubts specifically. 2. Dissatisfaction with the class content: Clearly state the differences between the actual class content and what you expected, and specify what the issues are. 3. Expression of intention to terminate: Clearly state your desire to cancel the contract based on the issues with the contract and the nonconformity of the class content. By sending such a document, you create an official record that strengthens your position. Additionally, if the other party does not respond appropriately, consider consulting with consumer protection agencies or legal advice services.

Don’t Forget to Value Your Emotions

When faced with such troubles, it’s common to become emotional. I have also felt stressed in the past due to contract-related issues. It’s easy to feel that things are unreasonable, but staying calm is the most important thing. By managing your emotions and acting rationally, you can ultimately lead to a positive outcome. Also, asserting your rights is not a bad thing at all. In fact, it’s important for yourself and your family, so please speak up confidently.

Conclusion

Through this discussion, I reflected on the importance of contracts, issues of nonconformity, and the possibility of early termination. Whether it’s an online school or any other contract, it’s essential to exercise caution. If you have any concerns or questions, don’t hesitate to seek advice and take action. I hope you can move forward in a positive direction from this situation. And remember, there is always a solution to any difficult situation. Let’s take it step by step without rushing.