Question from a reader:
I received a call from an unknown number, 0800-○○○-○○○○, but I couldn’t answer it. When I tried to call back, an automated voice said, “You cannot call this number.” Is there a possibility that this is a scam call? Please let me know.
Possibility of Scam Calls and Their Background
Recently, there has been an incoming call from
an unknown number, 0800-○○○-○○○○, and when I attempted to call back, an automated voice said, “You cannot call this number.” Let’s consider whether this could be a scam call and how to respond. First, phone numbers starting with 0800 are typically known as “toll-free numbers,” where the caller bears the cost. Generally, these numbers are set up by companies or businesses for customer service, but recently, there have been increasing cases of scammers misusing this format. Characteristics of scam calls include receiving calls from unknown numbers, being unable to return the call, and a hurried manner of speaking.
Types of Scam Calls and Their Methods
There are various methods used in scam calls, and here are some common ones.
1. Credit Card Information Theft
In this method, the caller poses as a credit information representative and tries to extract personal credit card information. They often incite urgency with phrases like, “An anomaly has been found in your account.”
2. Fake Prize Scams
This involves the caller saying, “You have won a prize,” and then requesting a fee. Often, they will say, “If you don’t complete the process quickly, the prize will be invalid,” leading many to rush and transfer money.
3. Fake Support for Online Services
Recently, there has been an increase in methods where scammers pose as technical support for computers or smartphones, seeking remote access or charging service fees. In such cases, the person receiving the call may unknowingly leak personal information while being scammed.
Points to Identify Scam Calls
To avoid falling for scam calls, it’s good to keep a few identification points in mind.
1. Be Cautious of Calls from Unknown Numbers
Calls from unknown numbers require particular caution. If it’s an important communication from a company, there is usually a prior notification via SMS or email.
2. Be Wary of Urgent Language
Be especially cautious of those who speak with urgency. Phrases like “If you don’t respond immediately, something terrible will happen” should raise red flags.
3. Research the Number
Suspicious numbers can be researched online to determine if they are scams. In many cases, people who have already been victimized share information.
Impact on the Industry as a Whole
The increase in scam calls is a serious issue for the entertainment industry as well. Particularly with the rise of online content and streaming services, the mix of legitimate and fake services can undermine consumer trust. For example, as music and movie streaming services become more widespread, phishing scams are rampant. Fake websites that resemble legitimate services emerge, leading to frequent incidents of personal information theft. This could result in a loss of credibility for the entire industry.
Future Trends and Countermeasures
As technology evolves, it is expected that the methods of scam calls will become increasingly sophisticated. Scammers may use AI to generate more realistic voices or personalize their approaches to specific targets. In preparation for such a future, consumer education is also crucial. It is necessary for companies and media to collaborate in disseminating information about scam calls to raise consumer awareness. Additionally, the government and related agencies need to strengthen measures against scams to reduce economic losses.
Practical Advice
If you receive a call from an unknown number, it’s advisable to take the following steps: 1. Don’t answer: The safest option is not to answer calls from unknown numbers. 2. Research the number: Look up the number online to check for past incidents. 3. Consult someone you trust: If you’re feeling uneasy, discuss it with family or friends. 4. Protect your information: It’s essential not to disclose any personal or financial information in response to requests from the caller.
Conclusion and Call to Action for Readers
This time, we explored the possibility that a call from an unknown number could be a scam. By having the knowledge to identify scam calls, you can protect yourself. Additionally, the connection to the entertainment industry has become apparent. Let’s continue to stay updated on information regarding scam calls and take action to protect ourselves and those around us. If any readers have experiences or knowledge about scam calls, please feel free to share. By sharing information together, we can protect ourselves from scams. Even the smallest piece of information could help everyone.